Front Desk

PINNACLE ENTA PARTNERS LLC; Wood Creek Farms (MI); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

401(k)

Paid time off

Health, dental and vision insurance

Brand new office

Structured training program

Job summary

PINNACLE ENTA PARTNERS LLC is seeking a warm, organized Front Desk Specialist to be the welcoming face of our practice. You will greet patients, manage multi-line calls, check patients in/out, verify insurance, schedule appointments, and keep records up to date.

We value a positive attitude, strong communication, and the ability to multitask in a fast-paced environment. Experience with eCW EMR, Athena, or WebPT is a plus, and a structured training program is offered.

Qualifications

• Greet patients with a smile and deliver exceptional customer service.
• Handle incoming/outgoing calls using a multi-line phone system.
• Check patients in/out, schedule appointments, verify insurance, process payments and referrals.
• Keep patient records and documentation accurate and up to date.
• Collaborate with team members and support daily office operations.

Responsibilities

• Greet patients and provide outstanding front-desk service.
• Manage calls, schedule appointments, verify insurance, and process payments and referrals.
• Maintain accurate patient records and support office operations.

Skills

Customer service

Phone etiquette

Communication

Multitasking

Attention to detail

Teamwork

Education

High school diploma or equivalent

Tools

eCW EMR

Athena

WebPT

Job description

Join Our Patient-Centered Medical Team!We're looking for a warm, organized, and customer-focused Front Desk Specialist to be the welcoming face of our practice. If you're passionate about helping others, thrive in a fast-paced environment, and want to grow your career in healthcare-we'd love to meet you!What You'll Do:Greet patients with a smile and deliver exceptional customer serviceHandle incoming/outgoing calls using a multi-line phone systemCheck patients in/out, schedule appointments, verify insurance, process payments and referralsKeep patient records and documentation accurate and up to dateCollaborate with team members and support daily office operationsBenefitsWhat We Offer:Salary compensates with experience401 (k)Paid time offHealth, dental and vision insuranceBrand new office and supportive, fun teamStructured training programPatients love us-and we think you will too!Ready to join a team that puts patients first and values your contribution? Apply today!**Please do not contact the office directly about this position, as it may disrupt patient care.What We're Looking For:High school diploma or equivalent2 + years of medical office experiencePositive attitude, strong communication and excellent phone etiquetteDetail-oriented and able to multitask in a busy environmentDependable and eager to learn new systems (experience with eCW EMR is a bonus)Knowledge of Athena and/or WebPT a plus