Front Desk

PINNACLE ENTA PARTNERS LLC; Whitpain Township (PA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401k plan with employer contribution

Company paid Life, short term and long

Term disability

Generous Paid Time Off

Paid holidays + two floating holidays

Pet insurance

Job summary

PINNACLE ENTA PARTNERS LLC is seeking a dedicated full-time Front Desk specialist to support a fast-paced healthcare team in Whitpain Township, PA. The role focuses on patient check-in, appointment scheduling, and accurate EMR updates in a clinical setting, with occasional medical assisting hours.

Ideal candidates bring Medical Assistant experience, proficiency with EHR systems, familiarity with BLS protocols, and a solid understanding of anatomy and physiology to aid patient assessments.

Qualifications

• Experience as a Medical Assistant in outpatient, urgent care, or hospital settings.
• Knowledge of ENT/Allergy/Asthma is preferred but not required.
• Proficient in EHR documentation and patient check-in processes.
• Familiar with basic life support (BLS) protocols.

Responsibilities

• Greet patients and perform check-in, verify information, and update EMR accurately.
• Assist healthcare providers with examinations and procedures as needed.
• Answer phones, handle inquiries, and schedule or reschedule appointments.
• Collect co-pays, process payments, and maintain accurate documentation.
• Maintain reception area and coordinate patient flow with medical staff.

Skills

Medical Assistant experience

EHR proficiency

BLS familiarity

Patient service

Anatomy knowledge

Tools

EHR software

Job description

This position is a full time, in person position.Job OverviewWe are seeking a dedicated and skilled Front Desk employee to join our healthcare team. The ideal candidate will play a crucial role in providing high-quality patient care and administrative support in a fast-paced medical environment. This position requires a strong foundation in medical terminology, patient service, and clinical procedures, making it essential for candidates to have experience in various medical settings, including outpatient clinics, urgent care, and hospital medicine. This position may require a few hours of Medical Assisting per week.ResponsibilitiesAssist healthcare providers with patient examinations and proceduresGreet patients and visitors with a warm and welcoming demeanor.Check-in patients, verify their information, and update electronic medical records accurately.Answer phone calls, address inquiries, and transfer calls to appropriate personnel.Schedule and confirm patient appointments, ensuring efficient time management.Assist patients in completing necessary forms and understanding office policies.Collect patient co-pays, process payments accurately, and maintain proper documentation.Maintain the cleanliness and organization of the reception area.Coordinate with medical staff to optimize patient flow and use of resources.Insurance EligibilityPerform intake assessments, including taking vital signs and documenting patient historyAdminister medications as directed by physicians and monitor patients for adverse reactionsMaintain accurate electronic health records (EHR) and ensure compliance with medical coding standards (ICD coding)Provide exceptional patient service by addressing inquiries and concerns promptlySupport administrative tasks such as scheduling appointments, managing medical records, and coordinating referralsWe offer a comprehensive benefits package:Medical, dental and vision insurance401k plan with employer contributionCompany paid Life, short term and long-term disabilityGenerous Paid Time OffPaid holidays plus two floating holidays per yearVoluntary benefits including pet insurance!If you are passionate about providing excellent patient care and thrive in a collaborative healthcare setting, we encourage you to apply for this rewarding opportunity.ExperienceCandidates should possess the following skills and experience:Knowledge of ENT/Allergy/Asthma is desired but not requiredPrior work experience as a Medical AssistantFamiliarity with basic life support (BLS) protocols and emergency response proceduresProficiency in EHR systems for effective patient documentationUnderstanding of anatomy and physiology to assist in patient assessments effectively