Front Desk

ADVOCARE, LLC; Vineland (NJ); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Multiple medical options

Dental and vision care plans

HSAs/FSAs where applicable

Paid time off (PTO)

401(k) retirement savings plan

Commuter benefits

Group auto and homeowners' insurance

Job summary

ADVOCARE, LLC is a physician-owned practice seeking a friendly Front Desk Receptionist to greet patients, manage front-office communications, and support administrative tasks. The role emphasizes exceptional customer service, professionalism, and teamwork in a busy pediatric setting.

Responsibilities include answering calls, scheduling appointments, verifying insurance, and posting payments. Prior EMR experience is a plus, with a strong emphasis on accuracy and confidentiality.

Qualifications

• Excellent customer service and communication skills.
• Maintain professionalism, confidentiality, and diplomacy.
• Detail-oriented with strong follow-up and multitasking abilities.
• Familiarity with medical office procedures preferred.

Responsibilities

• Greeting patients and managing front-office communications.
• Schedule and confirm patient appointments; greet visitors.
• Verify insurance, collect and post co-pays and balances.
• Support scheduling, EMR familiarity is a plus.

Skills

Customer service

Communication skills

Professional demeanor

Multitasking

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Description

Job Type Full-time

Description

Our busy Pediatric office looking to find an enthusiastic, well organized and detail-oriented person to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors.

Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Front Desk Receptionist, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.

Front Desk Receptionist Responsibilities:

• Answer incoming calls on a multi-line telephone system with professionalism and efficiency
• Transfer calls and take accurate messages according to office procedures
• Schedule and confirm patient appointments
• Greet patients, confirm contact information, verify insurance, collect and post co-pays and outstanding balances
• Greet visitors and notify the appropriate team member of their arrival.
• Check patients out and schedule future appointments
• Scanning documents as necessary

Front Desk Receptionist Required Skills and Abilities:

• Excellent customer service and communication skills
• Ability to maintain professionalism, confidentiality, and diplomacy
• Strong interpersonal skills with the ability to work with diverse individuals
• Detail-oriented with strong follow-up and multitasking capabilities
• Adaptable and flexible in a fast-paced, ever-changing environment
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Education and Experience:

• High School Diploma or equivalent required
• Front desk or medical office experience preferred
• Familiarity with electronic medical records (EMR) is a plus

Benefits Available:

• Multiple medical and prescription coverage options
• Dental and vision care plans
• Health Savings Accounts (HSAs), where applicable
• Flexible Spending Accounts (FSAs)
• Voluntary critical illness, cancer, and accident insurance
• Voluntary hospital indemnity coverage
• Voluntary short-term and long-term disability insurance
• Voluntary term life insurance and AD&D (Accidental Death & Dismemberment)
• 401(k) retirement savings plan
• Paid time off (PTO)
• Commuter benefits
• Group auto and homeowners' insurance

Part-time Benefits:

• Vision
• Flexible Spending Accounts
• MetLife Auto/Vehicle & Home Insurance Discounts

Salary Description $16.00