Receptionist

Advocare LLC; New Jersey; On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Medical and prescription coverage options

401(k) retirement savings plan

Paid time off

Voluntary critical illness, cancer, &

Voluntary hospital indemnity coverage

Voluntary short-term & long-term-dis能力

Job summary

A leading healthcare provider in New Jersey is seeking a friendly and organized Medical Receptionist to join their team. The role involves greeting patients, managing phone communications, scheduling appointments, and ensuring a welcoming environment. Ideal candidates will excel in customer service, maintain professionalism, and efficiently handle front-office tasks. Previous experience in a medical office is preferred. This position offers numerous benefits, including medical coverage, 401(k), and paid time off.

Qualifications

• Excellent customer service and communication skills.
• Ability to maintain professionalism and confidentiality.
• Strong interpersonal skills for diverse individuals.

Responsibilities

• Answer incoming calls on a multi-line telephone system.
• Schedule and confirm patient appointments.
• Greet patients and visitors professionally.
• Greet patients and visitors and notify the appropriate team member of their arrival.
• Collect and post co-pays and communicate outstanding balances.
• Check patients out and follow proper check-out protocols.
• Notify providers of cancellations or scheduling issues.
• Type correspondence and office memos as directed.
• Transcribe visit details into medical reports.
• Prepare charts, gather necessary paperwork, and print daily appointment schedules.

Skills

Customer service

Communication skills

Multitasking

Detail-oriented

Detail-oriented

Multitasking

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint)

EMR systems

Job description

Description

We are looking for a friendly, organized, and detail-oriented Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors.

Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Medical Receptionist, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.

Medical Receptionist Responsibilities:

• Answer incoming calls on a multi-line telephone system with professionalism and efficiency
• Schedule and confirm patient appointments
• Transfer calls and take accurate messages according to office procedures
• Greet patients and visitors and notify the appropriate team member of their arrival
• Collect and post co-pays and communicate outstanding balances
• Check patients out and follow proper check-out protocols
• Notify providers of cancellations or scheduling issues
• Type correspondence and office memos as directed
• Transcribe visit details into medical reports
• Prepare charts, gather necessary paperwork, and print daily appointment schedules

Medical Receptionist Required Skills and Abilities:

• Excellent customer service and communication skills
• Ability to maintain professionalism, confidentiality, and diplomacy
• Strong interpersonal skills with the ability to work with diverse individuals
• Detail-oriented with strong follow-up and multitasking capabilities
• Adaptable and flexible in a fast-paced, ever-changing environment
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Education and Experience:

• High School Diploma or equivalent required
• Previous front desk or medical office experience preferred
• Familiarity with electronic medical records (EMR) is a plus

Benefits Available:

• Multiple medical and prescription coverage options
• Dental and vision care plans
• Health Savings Accounts (HSAs), where applicable
• Flexible Spending Accounts (FSAs)
• Voluntary critical illness, cancer, and accident insurance
• Voluntary hospital indemnity coverage
• Voluntary short-term and long-term disability insurance
• Voluntary term life insurance and AD&D (Accidental Death & Dismemberment)
• 401(k) retirement savings plan
• Paid time off (PTO)
• Commuter benefits
• Group auto and homeowners insurance

Part-time Benefits:

• Vision
• Flexible Spending Accounts
• MetLife Auto/Vehicle & Home Insurance Discounts