Front Desk

Addison Family Dentistry; Village of Addison (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

401k with employer match

Health, dental, vision

Life & Disability Insurance

Job summary

Addison Family Dentistry in Addison, NY is seeking a motivated Dental Front Office Coordinator to greet patients, manage scheduling, confirm appointments, and present financial responsibilities. You will work with a skilled team in a fully digital dental office and provide exceptional service in a fast-paced environment.

The role requires strong communication, front desk experience, and HIPAA compliance, with Eaglesoft and MS Office proficiency.

Qualifications

• High School Diploma required.
• Prior front desk experience in a medical or dental office.
• Eaglesoft experience strongly preferred.
• Excellent oral and written communication skills.
• Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
• Proficient with Microsoft Office and dental practice management software.
• Willingness to advance skills through continuing education opportunities.

Responsibilities

• Maintain meticulous records of provider, insurance, and patient accounts.
• Schedule and confirm patient appointments to maximize provider schedules.
• Present treatment plans and financial responsibilities to patients.
• Address patient concerns calmly and professionally in high-pressure situations.
• Support clinical team with setup/breakdown of the dental operatory and instrument sterilization.
• Perform other duties per management.

Skills

Oral communication

Written communication

Customer service

Front desk experience

HIPAA compliance

Education

High School Diploma

Tools

Eaglesoft

Microsoft Office

Job description

Location:Addison Family DentistryDental Front Office CoordinatorAddison Family Dentistry, Addison, NYSalary: Hourly Rate $18–$20 per hourAddison Family Dentistry proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey!OverviewWe are looking for a motivated, resourceful, customer-driven individual to join our team as a Dental Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.Schedule: Monday - Friday, no weekendsDuties/ResponsibilitiesMaintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.Schedule and confirm patient appointments to maximize the provider schedules.Present treatment plans and financial responsibilities effectively to patients.Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.Maintain a positive and professional image, both individually and within the workspace.Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.Other assigned duties and responsibilities per management.Required Skills/AbilitiesDental office experience preferred, willing to train the right candidate.Eaglesoft experience strongly preferred.Excellent oral and written communication skills.Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.Facility with Microsoft Office and dental practice management software.Positively contribute to a respectful and collaborative working environment with coworkers.Facilitate patient comfort, care, and satisfaction consistently.Willingness to advance skills through continuing education opportunities.Present to work during scheduled shifts.Education and ExperienceHigh School Degree.Prior front desk experience in a medical or dental office.People management or staff/ project coordination experience.Compensation & Benefits:Guaranteed Hourly Rate $18.00 To $20.00 HourlyPaid Vacation & Paid Holidays401k Program: with matching contributionsBenefits: (offered at 30 hours or more)Competitive health, dental, and vision planLife Insurance and Disability InsuranceApply today and become part of the Addison Family Dentistry team!FLSA Status:Non-ExemptWe are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.