Lead Front Desk Administrator

Smith Family Dentistry, PA; New Jersey; On-site; USD 34,000 - 39,000; Part time

Benefits offered by this job

Paid vacation

Paid holidays

401k with match

Health, dental, and vision

Life Insurance and Disability

Flexible schedules

Job summary

Smith Family Dentistry, PA in New Jersey is seeking a Lead Front Desk to join our fast-growing team. You’ll greet patients, manage phone calls, schedule appointments, and oversee the front office operations to create a smooth patient experience.

Responsibilities include verifying insurance, submitting claims with proper attachments, answering billing questions, and coordinating Doctor and Hygienist schedules. 2–3 years of front desk experience and strong professionalism are preferred.

Qualifications

• 2–3 years of front desk experience.
• High professionalism and strong work ethic.
• Associates degree preferred.
• Excellent communication with patients.

Responsibilities

• Completes daily insurance verifications for all scheduled patients.
• Greet patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Answer phones and schedule the Doctor(s) and Hygienist schedule of patients.
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Professionalism

Education

Associates degree preferred

Tools

Insurance claims software

Job description

Location:Smith Family DentistrySalary: $25-$28.00 per hour1-2 Saturdays a month required 8-2pmWe are looking for a dynamic, experienced Lead Front Desk to join our fast-growing team.Job Summary:We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you’ll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.Primary Job Responsibilities:Completes daily insurance verifications for all scheduled patientsGreet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.Serve as the face of the company, offering friendly service to those entering the office or calling in on the phoneConfirm all future appointmentsAssist patients with billing questionsSubmit Insurance Claims with proper attachments and narratives.Follow-up with unscheduled recare/treatment appointments.Qualifications:2-3 years experience preferredAssociates Degree preferredOutstanding professionalism, high moral standards, and a self-motivated work ethicStrong communication and interpersonal skills to build trusting relationships with your co-workers and patientsDriven personality to want to strive to be the best in your profession and provide the best care for our patients.Compensation & Benefits:Guaranteed Hourly RatePaid Vacation & Paid Holidays401k Program: with matching contributionsBenefits: (offered at 30 hours or more)Competitive health, dental, and vision planLife Insurance and Disability InsuranceFlexible SchedulesFLSA Status:Non-ExemptWe are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.