Front Desk

Guardian Dentistry Partners; Town of Addison (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

401k with matching contributions

Benefits for 30 hours or more

Health, dental, and vision plan

Life Insurance

Disability Insurance

Job summary

Addison Family Dentistry in Addison, NY is seeking a Dental Front Office Coordinator to greet patients, coordinate scheduling, and manage daily administrative and clinical tasks under the Practice Leader. The role emphasizes patient-centric service, flawless record-keeping, and smooth operation of the front desk in a fully digital dental office.

We value experienced candidates with strong communication and HIPAA compliance.

Qualifications

• High School Degree.
• Prior front desk experience in a medical or dental office.
• People management or staff/ project coordination experience.

Responsibilities

• Maintain meticulous records for provider, insurance, and patient accounts.
• Schedule and confirm patient appointments to maximize provider time.
• Present treatment plans and financial responsibilities to patients.
• Address patient concerns calmly and professionally.
• Maintain a positive, professional image in the workspace.
• Assist clinical team with setup/breakdown and sterilization.
• Perform other duties as assigned by management.

Skills

Dental front desk

Communication skills

HIPAA compliance

MS Office

Education

High School Degree

Tools

Eaglesoft

Job description

Location:

Addison Family Dentistry

Dental Front Office Coordinator

Addison Family Dentistry, Addison, NY

Salary: Hourly Rate $18–$20 per hour

Addison Family Dentistry proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey!

Overview

We are looking for a motivated, resourceful, customer-driven individual to join our team as a Dental Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.

Schedule: Monday - Friday, no weekends

Duties/Responsibilities

• Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
• Schedule and confirm patient appointments to maximize the provider schedules.
• Present treatment plans and financial responsibilities effectively to patients.
• Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.
• Maintain a positive and professional image, both individually and within the workspace.
• Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.
• Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.
• Other assigned duties and responsibilities per management.

Required Skills/Abilities

• _ Dental office experience preferred, willing to train the right candidate. _
• _ Eaglesoft experience strongly preferred. _
• Excellent oral and written communication skills.
• Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
• Facility with Microsoft Office and dental practice management software.
• Positively contribute to a respectful and collaborative working environment with coworkers.
• Facilitate patient comfort, care, and satisfaction consistently.
• Willingness to advance skills through continuing education opportunities.
• Present to work during scheduled shifts.

Education and Experience

• High School Degree.
• Prior front desk experience in a medical or dental office.
• People management or staff/ project coordination experience.

Compensation & Benefits:

• Guaranteed Hourly Rate $18.00 To $20.00 Hourly
• Paid Vacation & Paid Holidays
• 401k Program: with matching contributions
• Benefits: (offered at 30 hours or more)
• Competitive health, dental, and vision plan
• Life Insurance and Disability Insurance

Apply today and become part of the Addison Family Dentistry team!

FLSA Status:

Non-Exempt

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.