Front Desk

HealthCARE Express; Moore (OK); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Health Insurance

Dental

Vision

Life Insurance

Short- & Long-Term Disability

Accident & Critical Illness coverage

Benefit Time Off

Bereavement Leave

Job summary

A healthcare company in Moore, Oklahoma is seeking a reliable and energetic individual for the role of Director of First Impressions. This position is vital to the patient experience, requiring strong communication and organizational skills. Responsibilities include greeting patients, handling calls, and maintaining patient accounts. The role offers $15.00+/hour for 30+ hours per week in a supportive and innovative work environment focused on personal growth and team values. Candidates should thrive in a fast-paced setting and value confidentiality.

Qualifications

• Highly organized and thrives in a fast-paced environment.
• Strong customer service skills needed.
• Experience in a clinical setting is helpful.
• Basic understanding of HIPAA is a plus.

Responsibilities

• Greet patients and verify information.
• Answer phone calls promptly and courteously.
• Maintain accurate patient accounts.
• Ensure confidentiality of all patient information.
• Verify insurance and address patient concerns.

Skills

Strong communication skills

Customer service skills

Organizational skills

Ability to maintain confidentiality

Job description

Do you make a GREAT first impression?

Do you NEVER meet a stranger?

If so, HealthCARE Express is looking for reliable, energetic, and outgoing individuals to join our D.O.F.I. team.

"D.O.F.I.?" That stands for Director of First Impressions – and that's exactly what this position is all about.

As the face of our company, the front desk team plays a vital role in the patient experience and overall success of our clinics. We're looking for someone who brings positivity, professionalism, and purpose to every interaction.

RESPONSIBILITIES

• Greet patients and verify information in our computer system
• Provide assistance and information when requested
• Answer phone calls promptly and courteously
• Monitor and replenish clinic forms as needed
• Maintain accurate patient accounts, including cashiering, posting charges, and printing receipts
• Scan patient documents and reports into the system
• Ensure strict confidentiality of all patient information
• Verify insurance and address patient concerns professionally and promptly
• Maintain a professional and friendly demeanor with patients and team members
• Be flexible and open to cross-training in other areas
• Take on additional responsibilities outside the normal scope when needed
• Observe, identify, and act on opportunities to help us move forward and grow
• Support our vision, mission, and values through all job duties

WHAT WE'RE LOOKING FOR

We're looking for someone who is highly organized, values confidentiality, and thrives in a fast‑paced environment. You should have strong communication and customer service skills and feel confident using computers. Experience in a clinical setting and a basic understanding of HIPAA are helpful, but a great attitude and willingness to learn are just as important. Most of all, we want someone who genuinely enjoys helping others and being part of a team that's passionate about making a difference.

POSITION DETAILS

Pay: $15.00+/hour (based on experience)

Hours: 30+ hours per week; 12 hour shifts, 8a-8p; Rotating Saturdays; schedule may vary

Benefits Include: Health Insurance, Dental, Vision, Life Insurance, Short- & Long-Term Disability, Accident & Critical Illness coverage, Benefit Time Off, and Bereavement Leave

At HealthCARE Express, we don't just offer jobs - we build careers. We're proud to foster a culture that promotes personal growth, celebrates wins (big and small), and makes work both meaningful and fun. From monthly themed dress-up days to a team-driven environment that thrives on innovation, this is a place where you can truly grow. With 16 urgent care clinics, a specialty clinic, and a medical billing department across Texas, Arkansas, Oklahoma, and Louisiana, there's never been a better time to join us.

Make a lasting first impression. Join our team today!