Front Desk

Healthcare Express; Midwest City (OK); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

Paid time off

Bereavement leave

Job summary

HealthCARE Express is seeking a friendly Director of First Impressions to greet patients, verify information, and ensure a smooth front desk experience at our Oklahoma clinic. You will answer phones, assist with requests, and help with payments while maintaining confidentiality.

The role offers 12-hour shifts (8a–8p) on a rotating schedule, with 30+ hours per week. Strong customer service and HIPAA familiarity are preferred.

Qualifications

• Demonstrates strong organizational and multitasking abilities.
• Provides excellent customer service and helps patients effectively.
• Understands privacy rules and HIPAA requirements.

Responsibilities

• Greet patients and verify information at check-in.
• Answer phones and assist with patient requests and concerns.
• Process payments, scan documents, verify insurance, and maintain confidentiality.
• Keep front desk forms stocked and operations running smoothly.

Skills

Strong organizational skills

Customer service

Effective communication

HIPAA familiarity

Job description

Do You Love Making Great First Impressions?

If you're the kind of person who can strike up a conversation with anyone and never meets a stranger, we want to talk to you! HealthCARE Express is on the lookout for energetic, reliable personalities to join our team as a Director of First Impressions (D.O.F.I.). This is our fun way of saying front desk receptionist -the face of our company and the first point of contact for our patients.

What You'll Do

In this role, you'll greet patients, verify their information, and make sure they have everything they need. You'll answer phones, help with patient requests, and assist with any concerns that come up. Other duties include managing patient payments, scanning documents, verifying insurance, and maintaining strict confidentiality. We'll also rely on you to keep our clinic forms stocked and the front desk running smoothly.

We're looking for someone flexible and open to cross-training for other tasks, too. You'll play a big part in keeping things moving forward and making sure our clinic represents who we are as an organization.

Schedule & Pay

• Pay: Starting at $18.00 per hour, depending on experience
• Hours: 12-hour shifts; 8a-8p, rotating Saturdays, 30+ hours per week

Perks & Benefits

We offer a great benefits package that includes health, dental, and vision insurance, life insurance, short- and long-term disability, benefit time off, accident and critical illness coverage, and bereavement leave.

What You Need

• Strong organizational skills
• Great customer service
• Effective communication skillsFamiliarity with office duties and HIPAA
• Basic computer knowledge
• Ability to handle confidential information

Why Work With Us?

This isn't just any front desk job. You'll be part of a team that believes in personal growth, having fun, and doing great work. We even have monthly themed dress-up days to keep things lively! HealthCARE Express operates 16 urgent care clinics, a specialty clinic, and a medical billing department across Texas, Arkansas, Oklahoma, and Louisiana.