Front Desk

ALIGN ENT AND ALLERGY; Howell (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Paid time off

Health insurance

Dental insurance

Vision insurance

Brand new office

Structured training program

Job summary

ALIGN ENT AND ALLERGY is seeking a warm, organized Front Desk Specialist to be the welcoming face of the practice. You will greet patients, answer calls on a multi-line system, check in/out, schedule appointments, verify insurance, and handle payments while maintaining accurate records.

You will collaborate with a supportive team in a brand-new office, participate in structured training, and contribute to a patient-centered environment focused on service excellence.

Qualifications

• Greet patients with a smile and deliver exceptional service.
• Handle calls on a multi-line phone system.
• Check in/out patients and schedule appointments.
• Verify insurance, process payments and referrals.
• Maintain accurate patient records and documentation.
• Collaborate with team for daily office operations.

Responsibilities

• Greet patients and provide outstanding service.
• Manage multi-line phone system.
• Check-in/out, schedule appointments, verify insurance, process payments.
• Maintain accurate patient records and documentation.
• Collaborate with team to support daily operations.

Skills

Customer service

Phone etiquette

Communication skills

Detail oriented

Multitasking

Team collaboration

Education

High school diploma or equivalent

Tools

eCW EMR

Job description

DescriptionJoin Our Patient-Centered Medical Team!We're looking for a warm, organized, and customer-focused Front Desk Specialist to be the welcoming face of our practice. If you're passionate about helping others, thrive in a fast-paced environment, and want to grow your career in healthcare-we'd love to meet you!What You'll Do:Greet patients with a smile and deliver exceptional customer serviceHandle incoming/outgoing calls using a multi-line phone systemCheck patients in/out, schedule appointments, verify insurance, process payments and referralsKeep patient records and documentation accurate and up-to-dateCollaborate with team members and support daily office operationsBenefitsWhat We Offer:Salary compensates with experience401 (k)Paid time offHealth, dental and vision insuranceBrand new office and supportive, fun teamStructured training programPatients love us-and we think you will too!Ready to join a team that puts patients first and values your contribution? Apply today!**Please do not contact the office directly about this position, as it may disrupt patient care.RequirementsWhat We're Looking For:High school diploma or equivalent2 + years of medical office experiencePositive attitude, strong communication and excellent phone ettiquetteDetail-oriented and able to multitask in a busy environmentDependable and eager to learn new systems (experience with eCW EMR is a bonus)