Front Desk

Align ENT + Allergy; East Lansing (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k) with employer contribution

Paid time off and paid holidays

Health, dental and vision insurance

Structured training program

Job summary

Align ENT + Allergy is seeking a Front Desk Specialist to be the welcoming face of the practice. You will greet patients, manage calls, schedule appointments, and handle check-in/out while ensuring accurate records. A positive attitude and strong communication are essential.

Experience in a medical office and familiarity with eCW EMR are valued. On-site role with benefits including health coverage and paid time off.

Qualifications

• High school diploma or equivalent.
• 2+ years of medical office experience.
• Positive attitude, strong communication and excellent phone etiquette.
• Detail-oriented and able to multitask in a busy environment.
• Dependable and eager to learn new systems (experience with eCW EMR is a bonus).

Responsibilities

• Greet patients with a smile and deliver exceptional customer service.
• Handle incoming/outgoing calls using a multi-line phone system.
• Check patients in/out, schedule appointments, verify insurance, process payments and referrals.
• Keep patient records and documentation accurate and up-to-date.
• Collaborate with team members and support daily office operations.

Skills

Communication

Phone etiquette

Multitasking

Customer service

Education

High school diploma or equivalent

Tools

eCW EMR

Job description

Front Desk# Front DeskMid-Michigan East Lansing - East Lansing, MI 48823## OverviewCategoryAdmin - Clerical## Front Desk Receptionist**Join Our Patient-Centered Medical Team!**We're looking for a warm, organized, and customer-focused Front Desk Specialist to be the welcoming face of our practice. If you're passionate about helping others, thrive in a fast-paced environment, and want to grow your career in healthcare--we'd love to meet you!**What You'll Do:*** Greet patients with a smile and deliver exceptional customer service* Handle incoming/outgoing calls using a multi-line phone system* Check patients in/out, schedule appointments, verify insurance, process payments and referrals* Keep patient records and documentation accurate and up-to-date* Collaborate with team members and support daily office operations**Benefits****What We Offer:*** Salary compensates with experience* 401 (k) with employer contribution* Paid time off and paid holidays* Health, dental and vision insurance the first of the month after 30 days* Structured training program* Patients love us--and we think you will too!Ready to join a team that puts patients first and values your contribution? ***Apply today!***## Qualifications**What We're Looking For:*** High school diploma or equivalent* 2 + years of medical office experience* Positive attitude, strong communication and excellent phone etiquette* Detail-oriented and able to multitask in a busy environment* Dependable and eager to learn new systems (experience with eCW EMR is a bon**us)**