Front Office Representative

Alliance OBGYN - Lansing, MI; East Lansing (MI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Job summary

Alliance Obstetrics & Gynecology in East Lansing and Mason is seeking a friendly Front Office Staff member to join our growing practice. You will welcome patients, manage check‑ins/outs, answer phones, schedule appointments, and support the nursing team.

This full‑time role offers no nights or weekends, rotates between East Lansing and Mason locations, and provides benefits including health, dental, vision, life insurance and a 401(k) plan.

Qualifications

• Requires high school diploma or equivalent.
• Strong customer service skills.
• Medical office experience preferred but not required.

Responsibilities

• Check patients in and out.
• Answer phones and route messages to nursing staff.
• Schedule appointments.
• Update patient demographic and insurance information.
• Collect copays and provide general clerical support.

Skills

Customer service skills

Education

High school diploma or equivalent

Job description

Alliance Obstetrics & Gynecology is seeking a friendly and reliable Front Office Staff member to join our growing practice at our East Lansing and Mason locations!

Responsibilities include:

• Checking patients in and out
• Answering phones and routing messages to nursing staff
• Scheduling appointments
• Updating patient demographic and insurance information
• Collecting copays and providing general clerical support

Schedule & Location:

• Full time: Monday–Friday
• No nights, weekends, or holidays
• Work locations include East Lansing and Mason (rotation may be required)

Qualifications:

• High school diploma or equivalent required
• Strong customer service skills
• Medical office experience preferred but not required

Benefits:

• Health, dental, vision, and life insurance
• 401(k)
• Competitive pay based on experience