Front Desk

The Fitness Factory Group LLC; City of Yonkers (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

The Fitness Factory Group LLC is seeking a friendly Front Desk Associate to greet members and guests, answer calls, and manage a busy reception area.

You will tour prospective members, collect payments, schedule assessments, and ensure the gym rules and systems run smoothly. Bilingual Spanish is a plus; the ideal candidate is organized, personable, and comfortable with computers.

Qualifications

• Friendly and professional disposition.
• Excellent communication skills, both verbal and written.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Welcome guests and prospective members
• Provide tours for prospective members
• Respond to inquiries in person, over the phone
• Maintain a clean and organized lobby and front desk area
• Accurately record client information and accept payments
• Schedule fitness assessments with new member signups
• Ensure gym rules and systems are followed

Skills

Customer service

Communication

Multitasking

Scheduling software

Computer literacy

Spanish bilingual

Tools

Scheduling software

Spreadsheets

Job description

Job Summary:

We are seeking a friendly and organized Front Desk Associate to join our team! As the Front Desk Associate, you will be the first point of contact for our customers. You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front desk area. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. If you're a \"people person\" with a passion for health and fitness, we want to hear from you!

Responsibilities:

• Welcome guests and prospective members
• Provide tours for prospective members
• Respond to inquiries in person, over the phone
• Maintain a clean and organized lobby and front desk area
• Accurately record client information and accept payments
• Schedule fitness assessments with new member signups
• Ensure gym rules and systems are followed

Qualifications:

• Bilingual preffered (Spanish)
• Friendly and professional disposition
• A passion for health and fitness
• One or more years of customer service, receptionist, or front desk experience is preferred
• Excellent communication skills, both verbal and written
• Strong work ethic
• Familiar with computers, spreadsheets, and scheduling software
• Ability to multi-task and thrive in a fast-paced environment
• Flexibility with schedule and availability
• Available to both open the gym and/or close the gym