Front Desk

The Fitness Factory Group LLC; Franklin Township (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Training & development

Careers Advancement Opportunities

Flexible Scheduling

Competitive Compensation

Job summary

The Fitness Factory Group LLC is seeking a friendly Front Desk Associate to greet guests, provide tours, answer inquiries, and manage front desk operations at our gym. The ideal candidate is cheerful, communicates well, and can multitask in a fast-paced fitness environment.

Responsibilities include scheduling, payments, and ensuring a positive first impression for members and visitors. Health and fitness enthusiasm is a plus.

Qualifications

• Friendly and professional disposition.
• Passion for health and fitness.
• Two or more years in customer service or front desk.
• Excellent verbal and written communication.
• Strong work ethic.
• Familiar with computers, spreadsheets, scheduling software.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Welcome guests and prospective members.
• Provide tours for prospective members.
• Respond to inquiries in person, over the phone, and via email.
• Maintain a clean and organized lobby and front desk area.
• Accurately record client information and accept payments.
• Schedule classes and appointments.
• Manage incoming and outgoing correspondence.
• Ensure gym rules and systems are followed.

Skills

Friendly disposition

Health & fitness passion

Customer service exp

Excellent communication

Strong work ethic

Computer skills

Multitasking ability

Tools

Scheduling software

Spreadsheets

Job description

Benefits:

• Employee discounts
• Opportunity for advancement
• Training & development

Benefits/Perks

• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation

Job Summary

We are seeking a friendly and organized Front Desk Associate to join our team! As the Front Desk Associate, you will be the first point of contact for our customers. You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front desk area. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. If you’re a “people person” with a passion for health and fitness, we want to hear from you!

Responsibilities:

• Welcome guests and prospective members
• Provide tours for prospective members
• Respond to inquiries in person, over the phone, and via email
• Maintain a clean and organized lobby and front desk area
• Accurately record client information and accept payments
• Schedule classes and appointments
• Manage incoming and outgoing correspondence
• Ensure gym rules and systems are followed

Qualifications:

• Friendly and professional disposition
• A passion for health and fitness
• Two or more years of customer service, receptionist, or front desk experience is preferred
• Excellent communication skills, both verbal and written
• Strong work ethic
• Familiar with computers, spreadsheets, and scheduling software
• Ability to multi-task and thrive in a fast-paced environment