Front Desk

Healthtrax Fitness & Wellness; Mantua Township (NJ); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

Healthtrax is seeking a friendly Front Desk Associate to join our Mantua Township gym team. You will greet members, answer questions, resolve issues, and perform basic administrative tasks with a smile.

As the face of our club, you’ll provide excellent customer service, guide tours for prospective members, handle phone calls, check-ins, and maintain a clean, welcoming environment that motivates members to achieve their health goals.

Qualifikationen

• Previous customer service experience preferred.
• Strong communication and customer service skills.
• Upbeat and positive attitude!
• Passion for health & fitness.
• Basic computer proficiency.

Aufgaben

• Enthusiastically greet members, prospective members, and guests.
• Provide a high level of customer service to all members and effectively resolve issues.
• Handle front desk activities including answering phones and checking-in members.
• Take prospective members on tours of the facility.
• Ensure gym systems and processes are followed.
• Enforce facility rules and regulations, ensuring facility is clean and safe.

Kenntnisse

Customer service

Communication

Positive attitude

Basic computer skills

Jobbeschreibung

We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.

You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Responsibilities:

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring faciling is clean and safe

Qualifications:

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency