Front Desk

Genesis Health Clubs; Leawood (KS); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Advancement

Training

Employee discounts

Job summary

Genesis Health Clubs is seeking a friendly Front Desk Associate to greet members, answer questions, and support daily front-desk operations. You will check-in members, handle phone inquiries, and help create welcoming experiences for every guest.

As the face of our club, you bring a positive attitude, strong communication, and a passion for health and fitness. Training and advancement opportunities are available as you contribute to friendly, efficient service.

Qualifications

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency

Responsibilities

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce club rules and regulations, ensuring club is clean and safe

Skills

Customer service

Communication

Positive attitude

Health & fitness passion

Computer basics

Job description

Benefits

• Opportunity for advancement
• Training & development
• Employee discounts

We are looking for a positive and energetic Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.

You are a natural people person with a passion for health and fitness. You understand the impact you can have through premiere customer service, and take pride in creating smiles, and hospitality.

Responsibilities

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce club rules and regulations, ensuring club is clean and safe

Qualifications

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency