Front Counter Associate — Laundry & Dry Cleaning

Todd Layne Cleaners and Laundromat; New York (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Very Competitive hourly wage

Employee discounts on services

Opportunities for advancement

Friendly work environment

Job summary

Todd Layne Cleaners and Laundromat is seeking a full-time counter associate for our busy front counter in New York. You will greet customers, process orders, handle payments, and return items after cleaning, ensuring a friendly and efficient experience.

We value reliability and a team-oriented attitude, with flexibility for weekends/holidays and the potential for advancement in a growing eco-friendly operation.

Qualifications

• Minimum of 1 year experience in laundry/dry cleaning counter role.
• Friendly and personable with strong customer service.
• Able to lift 25–30 lbs.
• Cash handling and basic math.
• Willing to work weekends/holidays.
• Bilingual skills are a plus.

Responsibilities

• Greet customers and deliver exceptional service at the front counter.
• Process orders, manage payments, and ensure accurate records in the POS.
• Return cleaned items to customers and confirm service details.
• Address customer concerns and resolve issues professionally.
• Answer calls and respond to inquiries via email/text in the company system.

Skills

Customer service

Communication skills

Interpersonal skills

Detail oriented

Cash handling

Weekend availability

Bilingual (nice to have)

Tools

POS system

Job description

Todd Layne Cleaners and Laundromat is seeking a full-time counter associate for our busy front counter in New York. You will greet customers, process orders, handle payments, and return items after cleaning, ensuring a friendly and efficient experience.

We value reliability and a team-oriented attitude, with flexibility for weekends/holidays and the potential for advancement in a growing eco-friendly operation.