Laundry Attendant - Customer Service & Cleaning Pro

Hirepros.pro; New York (NY); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Hirepros.pro in New York, NY is seeking a reliable Laundry Attendant to join our full-service laundromat. The role combines cleaning, customer service, and front-counter duties to ensure a pleasant experience for every customer.

You will handle facility cleaning, assist customers with machines and POS, and process orders while staying organized and detail-oriented. Shift is 12:30 PM to 9:00 PM, five days a week, with a 30-minute lunch.

Responsibilities

• Facility Cleaning & Maintenance – Clean floors, tables, seating areas, restrooms, and customer spaces.
• Wipe down washers, dryers, soap dispensers, and machine surfaces.
• Empty trash and replace liners.
• Sweep, mop, and sanitize the facility throughout the shift.
• Clean lint traps, filters, and lint collectors.
• Organize laundry carts and keep the laundromat neat and presentable.
• Restock cleaning supplies and notify management when inventory is low.
• Report maintenance, equipment, or safety issues promptly.
• Assist customers with carrying laundry and locating machines.
• Help customers use our laundromat card system for operating washers and dryers.
• Answer questions and assist customers throughout the laundry process.
• Troubleshoot basic customer issues related to machine usage and payment cards.
• Provide friendly, professional service at all times.
• Accept wash-and-fold, laundry, and dry-cleaning orders.
• Enter customer orders into our POS system.
• Tag and organize incoming orders.
• Process customer pickups and ensure completed orders are returned to the correct customer.
• Follow company procedures when inspecting and receiving garments.

Job description

Hirepros.pro in New York, NY is seeking a reliable Laundry Attendant to join our full-service laundromat. The role combines cleaning, customer service, and front-counter duties to ensure a pleasant experience for every customer.

You will handle facility cleaning, assist customers with machines and POS, and process orders while staying organized and detail-oriented. Shift is 12:30 PM to 9:00 PM, five days a week, with a 30-minute lunch.