Front Back Office Coordinator

Socket.dev; Madison (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive health, dental, and eye/

Health Savings Account with employer

Life Insurance

PTO

401(k) with company match

Job summary

Baptist Surgery Center in Madison, MS is seeking a Front/Back Office Coordinator to greet patients, check them in daily, collect co-pays, and support front and back desk operations. The role requires a High School Diploma with 1–2 years in healthcare, the ability to multi-task, professional communication, and a compassionate, upbeat demeanor.

Typical shift is Monday through Friday, early morning start, with duties including deposits, coordinating with departments, and maintaining a clean,

Qualifications

• Ability to multi-task in a busy clinic setting.
• Demonstrated compassion and kindness to patients and families.
• Maintain a professional and upbeat attitude with strong communication skills.
• Knowledge of medical terminology and patient flow processes.

Responsibilities

• Greet patients on arrival and check them in daily.
• Collect co-pays and verify insurance as needed.
• Obtain photo ID and insurance cards for scanning.
• Assist with patient check-out and deposit preparation.
• Coordinate with departments and maintain organized paperwork.

Skills

Multitasking

Compassion

Professionalism

Communication

Education

High School Diploma with healthcare experience

Job description

Baptist Surgery Center - Opening Soon!

JOB TITLE: Front/Back Office Coordinator

SUPERVISION RECEIVED: Direct supervision from Practice Administrator and Office Supervisor.

SHIFT: Mon - Fri, 5:45 am - 2:15 pm

JOB SUMMARY

Front/Back Office Coordinator- This position will greet patients upon arrival, check patients in on a daily basis, collect all co-pays from and perform other duties as assigned.

GENERAL SUMMARY OF DUTIES

• Greet patients upon arrival and check patients in on a daily basis.
• Collect all co-pays from patients if applicable.
• Obtain photo ID and insurance card to be scanned into system.
• Check patients out as needed to assist with patient flow.
• Prepare deposits.
• Prepare end of day batch sheet.
• Send all paperwork to appropriate departments via inter-office mail.
• Confirm appointments for the following business day.
• Assist with office duties that can be performed at the check in desk.
• Assist with maintaining a pristine office.
• Maintain a neat and clean work environment.

ESSENTIAL FUNCTIONS

• Must arrive prior to start time in order to become situated before patient’s arrival.
• Perform all office duties required.

KNOWLEDGE

• Knowledge of clinic policies and procedures.
• Knowledge of computer systems, programs.
• Knowledge of medical terminology.

SKILLS

• Must be able to multi – task.
• Must be able to express compassion and kindness to patients calling and being seen in the office.
• Must maintain a professional and upbeat attitude.
• Skill in written and verbal communication and customer relations.

ABILITIES

• Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients.

EDUCATION

High School Diploma, with 1-2 years experience in healthcare background

PHYSICAL/MENTAL DEMANDS

Requires sitting and standing associated with a normal office environment.

ENVIRONMENTAL/WORKING CONDITIONS

Normal busy office environment with much patient contact. Occasional evening or weekend work.

Benefits

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.