Friendly Veterinary Front Desk CSR (Part-Time)

Flatt Veterinary Clinic; Cookeville (TN); On-site; USD 19,000 - 23,000; Part time

Job summary

Flatt Veterinary Clinic in Cookeville, TN is seeking a friendly Part-Time Client Service Representative to join our team. You will be the first and last person clients see, helping pets and their families with a warm, professional attitude.

This role requires excellent customer service, the ability to schedule appointments, process payments, and maintain accurate records. A dependable, compassionate team player who communicates well will thrive in our busy clinic.

Qualifications

• Friendly, dependable, compassionate with strong people skills.
• Detail-oriented and able to multitask in a busy clinic.
• Comfortable in a fast-paced veterinary setting and handling multiple tasks.
• Strong communication with clients and coworkers, both in person and on the phone.
• Willing to provide coverage for vacations, illness, and seasonal staffing needs.
• Veterinary experience is preferred but not required for the right candidate.

Responsibilities

• Welcome clients and their pets with a warm, friendly, and professional attitude.
• Provide exceptional customer service in person and over the phone.
• Schedule, confirm, reschedule, and cancel veterinary appointments.
• Check clients and patients in and out of the clinic accurately and efficiently.
• Collect payments and process cash, credit card, and other forms of payment.
• Explain invoices, payment options, and available services to clients.

Skills

Friendly demeanor

Dependable

Compassionate

Detail-oriented

Fast-paced environment

Strong communicator

Team player

Computer literacy

Calm under pressure

Willing to learn

Flexible coverage

Job description

Flatt Veterinary Clinic in Cookeville, TN is seeking a friendly Part-Time Client Service Representative to join our team. You will be the first and last person clients see, helping pets and their families with a warm, professional attitude.

This role requires excellent customer service, the ability to schedule appointments, process payments, and maintain accurate records. A dependable, compassionate team player who communicates well will thrive in our busy clinic.