Friendly Retail Associate – Customer Experience Pro

Ross Stores, Inc.; Perry (GA); On-site; USD 24,000 - 32,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. The Associate will greet Customers with eye contact, smiles, and friendly greetings, and assist with merchandise while maintaining a clean, organized store according to company standards.

Role requires following cash procedures, supporting safety practices, and protecting store assets. You will perform a range of tasks on the sales floor as business needs require, ensuring excellent Customer

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet Customers with eye contact, smiles, and friendly greetings.
• Assist Customers with merchandise and questions in a courteous and knowledgeable manner.
• Maintain a clean, organized store and ensure proper merchandise presentation.
• Follow all cash, check, charge card and refund procedures with accuracy.
• Support safety, loss prevention, and store protection procedures.

Skills

Customer communication

Mathematical calculations

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. The Associate will greet Customers with eye contact, smiles, and friendly greetings, and assist with merchandise while maintaining a clean, organized store according to company standards.

Role requires following cash procedures, supporting safety practices, and protecting store assets. You will perform a range of tasks on the sales floor as business needs require, ensuring excellent Customer