Retail Associate - Customer Experience Pro

Ross Stores, Inc.; Janesville (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure a positive shopping experience for customers. You will greet customers, assist with merchandise, and maintain neat, organized sales floors while following company standards and safety procedures.

The role requires friendly communication, basic math, and the ability to work a variety of tasks across store areas as business needs arise. Join a Fortunate 500 company that values teamwork and customer focus.

Qualifications

• Excellent communication and courteous interaction with customers and team members.
• Ability to perform basic mathematical calculations used in retail environments.
• Strong attention to detail and adherence to store policies and procedures.

Responsibilities

• Greet customers, make eye contact, and assist with merchandise and questions in a friendly manner.
• Maintain a clean and organized store and assist with daily housekeeping tasks.
• Operate registers, handle transactions, and follow MOS and cash handling policies.
• Assist in stocking, merchandising, and replenishing merchandise on the sales floor.
• Help maintain safety by following loss prevention and safety guidelines on the floor.
• Support store leadership in completing assigned tasks and store-wide goals.

Skills

Customer service

Communication

Basic math skills

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure a positive shopping experience for customers. You will greet customers, assist with merchandise, and maintain neat, organized sales floors while following company standards and safety procedures.

The role requires friendly communication, basic math, and the ability to work a variety of tasks across store areas as business needs arise. Join a Fortunate 500 company that values teamwork and customer focus.