Customer-First Retail Associate

Ross Stores, Inc.; Cedar Hill (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Ross Stores, Inc. is seeking a friendly Retail Associate to help customers have a positive shopping experience. You will greet customers, assist with merchandise, and maintain a clean, organized store while following company standards.

You will work with team members and store leadership to ensure safety, accurate cash handling, and engaging service. The role emphasizes eye contact, courtesy, and efficient merchandising to support sales and brand integrity.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet customers, maintain eye contact and provide friendly service.
• Assist customers with merchandise and answer questions knowledgeably.
• Maintain a clean, safe sales floor and merchandise presentation.
• Follow loss prevention and cash handling procedures.
• Support store leadership and coworkers to achieve store goals.

Skills

Customer service

Communication

Mathematical calculations

Job description

Ross Stores, Inc. is seeking a friendly Retail Associate to help customers have a positive shopping experience. You will greet customers, assist with merchandise, and maintain a clean, organized store while following company standards.

You will work with team members and store leadership to ensure safety, accurate cash handling, and engaging service. The role emphasizes eye contact, courtesy, and efficient merchandising to support sales and brand integrity.