Front Desk Concierge & Community Support Specialist

Hallie Q. Brown Community Center; Saint Paul (MN); Sur place; USD 28 000 - 31 000; Plein temps

Avantages offerts par ce poste

PTO + 11 holidays

Medical/dental/vision insurance

Health Savings Account

Life insurance

AD&D

Retirement plan with 5% match

MACC tuition benefits

Résumé du poste

Hallie Q. Brown Community Center in Saint Paul, MN is hiring a Front Desk Receptionist to warmly welcome visitors and provide administrative support that keeps daily operations running smoothly.

You will be the first point of contact for community members, vendors, and staff, delivering efficient, friendly service. The role requires strong customer service, organizational skills, and the ability to balance empathy with clear policy adherence.

Qualifications

• High school diploma or GED required; Associate's degree or related coursework is desirable.
• Experience in customer service, hospitality, reception or admin support preferred.
• Interest in nonprofit/human services sector is a plus; knowledge of Hallie Q. Brown history is helpful.
• Ability to provide exceptional customer service to a diverse community and maintain confidentiality.

Responsabilités

• Greet visitors and callers; direct to the appropriate person or program.
• Answer, screen, and route phone calls and emails promptly and courteously.
• Maintain reception area, waiting space, and meeting room schedules.
• Assist with data entry, filing, and day‑to‑day office records.
• Schedule meeting rooms and coordinate supplies and deliveries.
• Support onboarding of visitors, volunteers, and program participants.

Connaissances

Customer service

Hospitality

Reception

Administrative support

Nonprofit sector experience

Communication skills

Organization

Formation

High school diploma or GED

Associate's degree or coursework (desirable)

Description du poste

Hallie Q. Brown Community Center in Saint Paul, MN is hiring a Front Desk Receptionist to warmly welcome visitors and provide administrative support that keeps daily operations running smoothly.

You will be the first point of contact for community members, vendors, and staff, delivering efficient, friendly service. The role requires strong customer service, organizational skills, and the ability to balance empathy with clear policy adherence.