Fresh Food Service Associate: Customer & Merchandising

H-E-B; Austin (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

H-E-B in Austin, TX is seeking a Food Service Representative to deliver exceptional customer service while preparing, packaging, and merchandising fresh products daily. The role emphasizes food safety, sanitation, and accurate product handling in a busy store setting.

You will interact with customers, take orders, stock shelves, and ensure product rotation and labeling accuracy. This position requires good communication and the ability to work with team members in a fast-paced environment.

Qualifications

• Requires good customer service skills to assist shoppers and resolve questions.
• Strong reading and writing ability is required for records and communications.
• Ability to plan, organize, and prioritize tasks in a fast-paced environment.
• Effective communication and interpersonal skills for teamwork and customer interactions.
• Knowledge of retail computer systems (Telxon, ACR, label machines) is needed.

Responsibilities

• Provides superior customer service to shoppers.
• Prepares, packages, and merchandises fresh product daily.
• Takes orders from customers by telephone or in person.
• Answers questions and assists customers with selections.
• Slices, packages, labels, and rotates products.
• Uses suggestive selling to meet customer needs and boost sales.
• Maintains display cleanliness and product accuracy.
• Operates equipment and maintains sanitation standards.
• Performs other duties as assigned by supervisor.

Skills

Good customer service

Reading & writing

Planning & organizing

Communication/interpersonal

Computer systems knowledge

Education

HS Diploma or GED

Tools

Telxon

ACR

Label machine

Job description

H-E-B in Austin, TX is seeking a Food Service Representative to deliver exceptional customer service while preparing, packaging, and merchandising fresh products daily. The role emphasizes food safety, sanitation, and accurate product handling in a busy store setting.

You will interact with customers, take orders, stock shelves, and ensure product rotation and labeling accuracy. This position requires good communication and the ability to work with team members in a fast-paced environment.