Fresh Foods Customer Service Specialist

H-E-B; Round Rock (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B in Round Rock, TX is seeking a Food Service Representative to keep the department well-stocked and inviting while delivering exceptional customer service. You will prepare, package, and merchandise fresh products daily and ensure food safety and sanitation standards are met.

You will assist customers, answer questions, take orders, and help with bakery, deli, and prepared foods tasks as needed, while maintaining clean display cases and accurate product labeling.

Qualifications

• HS diploma or GED or equivalent required.
• Strong customer service and communication skills.
• Ability to read and write effectively.
• Ability to plan and organize tasks.
• Comfortable in a fast-paced retail environment.
• Completion of Company Orientation required.
• Food safety and sanitation training required upon hire.

Responsibilities

• Provide superior customer service and assist with product selections.
• Prepare, package, and merchandise fresh products daily.
• Ensure food safety and sanitation standards are followed.
• Operate display cases and maintain department cleanliness.
• Assist in bakery, deli, and prepared foods as needed.

Skills

Strong customer service

Communication

Reading and writing

Planning and organizing

Fast-paced environment

Education

HS Diploma or GED

Tools

POS systems

Label machines

Scales

Job description

H-E-B in Round Rock, TX is seeking a Food Service Representative to keep the department well-stocked and inviting while delivering exceptional customer service. You will prepare, package, and merchandise fresh products daily and ensure food safety and sanitation standards are met.

You will assist customers, answer questions, take orders, and help with bakery, deli, and prepared foods tasks as needed, while maintaining clean display cases and accurate product labeling.