French-Speaking Customer Support Specialist – Remote

Klarstein; United States; Remote; USD 14,000 - 16,000; Full time

Benefits offered by this job

Team buildings

Candy & Coffee bar

Employee discounts

Multisport card

Bonuses for special occasions

Sick days

Bike subsidy (Slovnaft Bajk)

Courses and books

Language lessons

Chill zone and massage chair

Job summary

KLARSTEIN seeks a French-speaking customer service representative in Bratislava or remote from Slovakia. You will handle inbound inquiries via phone and email, advise on products, orders and returns, and coordinate back-office communications.

You will also manage marketplaces like eBay and Amazon as part of daily duties. Strong communication, a customer-focused mindset, and the ability to work with cross-functional teams are essential.

Qualifications

• Fluent French (C1) and English (C1) or Slovak (C1).
• Excellent communication skills.
• Customer oriented attitude required.
• Self-motivated with drive.
• Team player; negotiator.
• Customer support experience is a plus but not required.

Responsibilities

• Serve as main contact for French-speaking customers via phone and email (inbound).
• Advise and support customers on products, orders, and returns.
• Process and edit customer inquiries for Back Office.
• Manage consumer marketplaces (eBay, Amazon, etc.).
• Document and follow up on customer inquiries; collaborate with internal departments.

Skills

French language

Customer support

Inbound calls

E-commerce

Education

Bachelor's or higher

Tools

eBay

Amazon

Job description

KLARSTEIN seeks a French-speaking customer service representative in Bratislava or remote from Slovakia. You will handle inbound inquiries via phone and email, advise on products, orders and returns, and coordinate back-office communications.

You will also manage marketplaces like eBay and Amazon as part of daily duties. Strong communication, a customer-focused mindset, and the ability to work with cross-functional teams are essential.