Slovak-Speaking IT Support Specialist | Relocation Covered

Employers from Greece

United States

Remote

USD 29,000 - 43,000

Full time

2 days ago

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Benefits offered by this job

Private Health Insurance

Training & Development

Performance Bonus

Two Extra Salaries Per Year

Fully Paid Relocation

Free Greek Lessons

Job summary

Patrique Mercier Recruitment By Nellie in Greece is seeking a Slovak-speaking Customer Service Representative to support IT clients. You will handle inquiries via phone, email, and chat, providing clear guidance and solutions while leveraging strong communication skills.

The role requires fluency in Slovak and English, prior customer service experience, and the ability to troubleshoot technical issues. Relocation support is provided for suitable candidates.

Qualifications

Fluency in Slovak and English, both written and spoken.
Experience in customer service, preferably in IT.
Strong communication and problem-solving abilities.

Responsibilities

Provide customer service to Slovak-speaking clients via phone, email, and chat.
Assist with technical issues and product information.
Guide customers through troubleshooting and solutions.
Document interactions and maintain records.
Collaborate with technical teams to resolve issues.
Stay informed about IT solutions and offerings.
Handle feedback and complaints professionally.

Skills

Slovak language

English language

Customer service experience

Communication skills

Troubleshooting

MS Office

Customer service software

Detail-oriented

Fast-paced environment

Willingness to learn

Job description

The role requires fluency in Slovak and English, prior customer service experience, and the ability to troubleshoot technical issues. Relocation support is provided for suitable candidates.

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