French Speaking Customer Service -Relocation to Sofia

Employers from Greece; United States; Remote; USD 19,000 - 29,000; Full time

Benefits offered by this job

Paid comprehensive training provided

Career growth opportunities

Relocation assistance (including visa/

Job summary

Patrique Mercier Recruitment FR is seeking French-speaking Customer Service Representatives to work in Sofia, Bulgaria, with fully paid relocation. You will handle inquiries via phone, email, and chat and contribute to high-quality service for a leading company.

Responsibilities include resolving customer issues, maintaining records, and collaborating with teams to improve processes. Relocation assistance and training are provided, with opportunities for growth in a welcoming international

Qualifications

• Fluency in French and English, both written and spoken.
• Experience in customer service is preferred.
• Strong communication and a customer-oriented mindset.
• Willingness to relocate to Sofia, Bulgaria.
• Proficiency with customer service tools and Microsoft Office.

Responsibilities

• Deliver exceptional customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries and issues related to products and services.
• Document interactions accurately and maintain up-to-date records.
• Collaborate with team members and other departments to resolve issues.
• Provide feedback to improve customer service processes.
• Stay informed about product knowledge and industry trends.

Skills

Bilingual French/English

Customer service experience

Strong communication

Detail oriented

Tools

Microsoft Office

Job description

Patrique Mercier Recruitment FR is excited to announce a unique opportunity for French Speaking Customer Service Representatives to work in Sofia, Bulgaria, with fully paid relocation. This role offers a chance to immerse yourself in a vibrant city while providing excellent service for a leading company.

Responsibilities

• Deliver exceptional customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries and issues related to products and services, ensuring a positive experience.
• Document interactions accurately and efficiently, maintaining up-to-date records for analysis and reporting.
• Collaborate with team members and other departments to resolve complex customer issues.
• Provide feedback and suggestions for improving customer service processes.
• Stay informed about product knowledge and industry trends to offer relevant support to customers.

Requirements

• Fluency in French and English, both written and spoken.
• Experience in customer service or a related field is preferred.
• Strong communication skills and a customer-oriented mindset.
• Ability to handle customer inquiries and resolve issues effectively.
• Competence with customer service tools and Microsoft Office applications.
• Detail-oriented with strong organizational abilities.
• Willingness to relocate to Sofia, Bulgaria, and embrace a new cultural experience.

Benefits

• Paid comprehensive training provided
• Secure job with opportunities for career growth
• Competitive salary
• Extra health insurance options
• Choose from over 50 benefits and services
• Welcoming international work atmosphere
• Ongoing support and learning opportunities
• Bonuses for referring new employees
• Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)