French Customer Service Pro - Remote & Flexible Hours

MicroSourcing; United States; Remote; USD 4,900 - 6,300; Full time

Benefits offered by this job

Healthcare from day one

Dependents coverage

Performance bonuses

Paid time off with cash conversion

Life insurance

Flexible shifts

Job summary

MicroSourcing in the Philippines is seeking a Customer Service Representative (French) for remote work. You will handle inquiries in English and French via phone, email, and web chat.

The role emphasizes strong communication, fast typing, CRM familiarity, and flexible shifts to manage queue volumes. A supportive team culture and competitive rewards accompany your onboarding.

Applicants should be autonomous and comfortable working from home with a reliable internet connection.

Qualifications

• Fluent in French and English, written and spoken.
• Ability to handle inquiries via phone, email and chat.
• Strong problem-solving and de-escalation skills.

Responsibilities

• Respond to inbound inquiries in English and French via phone, email and chat.
• Verify order details and process returns or exchanges.
• Document interactions and follow supervisor instructions.

Skills

Bilingual FR/EN

Typing 50 wpm

Remote work experience

Tools

CRM systems

Ticketing software

Live web chat

Job description

MicroSourcing in the Philippines is seeking a Customer Service Representative (French) for remote work. You will handle inquiries in English and French via phone, email, and web chat.

The role emphasizes strong communication, fast typing, CRM familiarity, and flexible shifts to manage queue volumes. A supportive team culture and competitive rewards accompany your onboarding.

Applicants should be autonomous and comfortable working from home with a reliable internet connection.