French Customer Support Specialist - Remote/On-site Growth

Employers from Greece; United States; Hybrid; USD 27,000 - 34,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Bonuses

Meal Vouchers

Health care benefits

Continuous Training

Relocation package

Job summary

apply2day is seeking a French Customer Service Agent for a Greece-based role with the option to work remotely or on-site. Join a fast-paced team, enjoy flexible hours, and grow within a company focused on top-quality customer service.

Responsibilities include handling chats, emails, and calls; assessing needs; building trust; and maintaining records using provided tools. Relocation support is offered for candidates relocating from abroad.

Qualifications

• Fluency in French (C1 - C2)
• Very good command of English (B2 – C1)
• Good MS Office skills
• Strong phone contact handling skills and active listening
• Excellent communication and presentation skills
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively

Responsibilities

• Manage incoming chat, mail or phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build relations of trust through open and interactive communication.
• Provide accurate, valid, and complete information by using the methods/tools.
• Keep records of customer interaction, process customer accounts and file documents.
• Follow communication procedures, guidelines, and policies.

Skills

French

English

MS Office

Phone handling

Communication

Time management

Customer orientation

Tools

MS Office

Job description

apply2day is seeking a French Customer Service Agent for a Greece-based role with the option to work remotely or on-site. Join a fast-paced team, enjoy flexible hours, and grow within a company focused on top-quality customer service.

Responsibilities include handling chats, emails, and calls; assessing needs; building trust; and maintaining records using provided tools. Relocation support is offered for candidates relocating from abroad.