Freight Payment Specialist — Invoicing & Reconciliation

A. Duie Pyle, Inc; West Chester (Chester County); On-site; USD 42,000 - 62,000; Full time

Job summary

A. Duie Pyle, Inc, a family-owned transportation and distribution company serving the Northeast, seeks a Freight Payment Analyst I to manage and reconcile customer accounts billed through third parties or EDI, ensuring timely payments.

You will work with payment portals, email, phone, and portals to resolve issues. Ideal candidates possess strong analytical and communication skills, MS Office proficiency, and the ability to multitask in a fast-paced environment, with attention to detail and

Qualifications

• HS Diploma or equivalent.
• Strong analytical and time management skills.
• Professional written and verbal communication skills.
• Knowledge of MS Office, especially Outlook, Excel, and Word.
• Ability to multitask and prioritize in a fast paced environment with strong attention to detail.

Responsibilities

• Identify and prioritize delinquent accounts that need to be worked.
• Understand customer invoicing requirements including EDI 204, 214 and 210.
• Develop and utilize customized reports for reconciliation.
• Retrieve invoice status on customer websites, emailing and calling customers to resolve discrepancies.
• Correct invoicing issues with attention to detail and prevent recurrence.
• Upload documents through the carrier resolution process of the customer’s web portal.
• Document the collections system with customer notes and actions taken.
• Set and adhere to follow-up dates to ensure timely payment.
• Collaborate with internal teams to research and resolve customer disputes.
• Defend charges when a customer dispute is not valid.
• Respond to external and internal customer inquiries in a timely and professional manner.
• Evaluate credit worthiness by reviewing payment trends, credit reports, and references.

Skills

Analytical skills

Time management

Written communication

Verbal communication

Multitasking

Attention to detail

Education

HS Diploma or equivalent

Tools

MS Office (Outlook, Excel, Word)

Job description

A. Duie Pyle, Inc, a family-owned transportation and distribution company serving the Northeast, seeks a Freight Payment Analyst I to manage and reconcile customer accounts billed through third parties or EDI, ensuring timely payments.

You will work with payment portals, email, phone, and portals to resolve issues. Ideal candidates possess strong analytical and communication skills, MS Office proficiency, and the ability to multitask in a fast-paced environment, with attention to detail and