Freight Operations Support Specialist

APM Terminals Gothenburg; Elizabeth (NJ); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k + Company Match

Paid Time Off

Job summary

Maersk Warehousing and Distribution USA LLC is seeking an Operations Support professional in a fast-paced environment. You will manage end-to-end shipment recaps, pricing and invoicing, and must communicate clearly with customers and dispatch teams. The role requires accuracy, multi-tasking, and strong MS Office skills.

Traditional duties include paperwork preparation, system updates, and adherence to regulatory standards, with opportunities for process improvement in a collaborative setting.

Qualifications

• Prior customer service or operations experience preferred.
• Ability to handle high-volume environment with accuracy.

Responsibilities

• Recap shipments and finalize transportation costs per tariff or quotes.
• Answer customer service calls and maintain communication with customers.
• Quote, cost, and invoice domestic shipments, air and ground.
• Prepare routing paperwork and timely documentation dispatch.
• Update freight status in the system and communicate with dispatch.
• Ensure TSA/KSMS and regulatory compliance in booking and routing.
• Data entry of shipments into the transportation management system.
• Upload documents to the document management system.

Skills

Multi-tasking

Negotiation

Financial acumen

Communication skills

Microsoft Office

Tech savvy

Customer service experience

Operations experience

Tools

MS Office

Job description

Maersk Warehousing and Distribution USA LLC is seeking an Operations Support professional in a fast-paced environment. You will manage end-to-end shipment recaps, pricing and invoicing, and must communicate clearly with customers and dispatch teams. The role requires accuracy, multi-tasking, and strong MS Office skills.

Traditional duties include paperwork preparation, system updates, and adherence to regulatory standards, with opportunities for process improvement in a collaborative setting.