Freight Operations Supervisor: Lead LTL & Team Performance

XPO; Indianapolis (IN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance on day one

Life and disability insurance

PTO 15 days first year

9 paid company holidays

401(k) with company match

Education assistance

Incentive plan

Job summary

XPO Freight Operations Supervisors in Indianapolis lead and optimize daily freight activities across the operation. You will develop procedures, schedule staff, monitor performance, coach employees, and ensure on-time, damage-free freight delivery while upholding safety and quality standards.

This role requires knowledge of LTL and regulatory compliance, plus strong leadership and communication skills to drive continuous improvement and cost efficiency.

Qualifications

• 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment.
• Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations.
• Available to work a variety of shifts, including days, evenings, nights and weekends.
• Bachelor’s degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience.
• 2 years of supervisory experience.
• LTL industry experience.
• Positive attitude with the ability to multitask and motivate your team.
• Exceptional leadership, communication, and administrative skills.

Responsibilities

• Lead and supervise all aspects of freight operations.
• Develop and implement strategic work procedures to meet the evolving demands of the department.
• Evaluate, manage, assign and supervise workloads and tasks.
• Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions.
• Ensure production goals are met by managing tonnage, payroll and other administrative functions.
• Plan hourly employee schedules to meet daily operations goals and lower costs.
• Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws.
• Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance.
• Ensure customer freight is processed, handled, loaded and delivered timely and damage free.
• Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO’s workplace policies.
• Effectively direct a team to consistently meet or exceed productivity goals.
• Make recommendations regarding hiring, suspension and termination.
• Develop and present action plans to improve load average and model compliance.

Skills

Warehouse operations

Leadership

Regulatory knowledge

Education

Bachelor's degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience

Tools

LTL industry knowledge

DOT/FMCSR compliance

OSHA compliance

Job description

XPO Freight Operations Supervisors in Indianapolis lead and optimize daily freight activities across the operation. You will develop procedures, schedule staff, monitor performance, coach employees, and ensure on-time, damage-free freight delivery while upholding safety and quality standards.

This role requires knowledge of LTL and regulatory compliance, plus strong leadership and communication skills to drive continuous improvement and cost efficiency.