Freight Operations Lead - Shift Supervisor

XPO

Indianapolis (IN)

On-site

USD 60,000 - 85,000

Full time

4 days ago

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Benefits offered by this job

Health insurance (day one) single or +

Life and disability insurance

PTO 15 days first year

9 paid company holidays

401(k) with company match

Education assistance

Incentive plan

Job summary

XPO is seeking a Freight Operations Supervisor in Indianapolis, Indiana. You will lead and supervise all aspects of freight operations, develop strategic work procedures, and ensure timely, damage-free delivery.

The role requires experience in the LTL industry and flexibility to work various shifts, with responsibilities spanning staffing, safety, and cost control. You will drive productivity, coach staff, enforce policy compliance, and align operations with company goals and DOT regulations,

Qualifications

2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment.
Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations.
Available to work a variety of shifts, including days, evenings, nights and weekends.

Responsibilities

Lead and supervise all aspects of freight operations.
Develop and implement strategic work procedures to meet the evolving demands of the department.
Evaluate, manage, assign and supervise workloads and tasks.
Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions.
Ensure production goals are met by managing tonnage, payroll and other administrative functions.
Plan hourly employee schedules to meet daily operations goals and lower costs.
Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws.
Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance.
Ensure customer freight is processed, handled, loaded and delivered timely and damage free.
Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO's workplace policies.
Effectively direct a team to consistently meet or exceed productivity goals
Make recommendations regarding hiring, suspension and termination
Develop and present action plans to improve load average and model compliance
Participate in internal safety and engagement committees
Train employees on safety rules and processes
Monitor and maintain organization within the shift to ensure safety and productivity
Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members
Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist
Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center
Act as a champion of XPO values by demonstrating them and holding your team to the same high standards
Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards