Freight Operations Specialist

The Pasha Group; Tacoma (WA); On-site; USD 42,000 - 58,000; Full time

Job summary

Pasha Logistics LLC is seeking a Freight Coordinator to help keep cargo moving efficiently through transloading operations. You will coordinate work orders, documentation, schedules, customer communications, and operational activities to ensure shipments are handled accurately and on time.

As a key connection point between customers, vendors, dispatches, operations, and business partners, you will help ensure cargo is ready for arrival, documentation is complete, and issues are addressed

Qualifications

• High school diploma or equivalent (HSED) required.
• 1+ year of warehouse, data entry, customer service, or related experience required.
• Freight operations, warehouse, or logistics experience preferred.
• Knowledge of freight transportation and warehouse operations.
• Strong customer service skills and the ability to build effective professional relationships.
• Strong problem-solving and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to enter, review, and maintain data with a high degree of accuracy.
• Proficiency with office-related tasks including filing, scanning, faxing, and mailing.
• Basic proficiency with Microsoft Office applications, including Excel, Word, and Outlook.

Responsibilities

• Enter and prepare accurate work orders with complete instructions for dispatch, operations, and vendors.
• Support import and export shipments, including container releases, rail moves, terminal returns, and transloading activities.
• Print and distribute required paperwork before cargo arrival and communicate upcoming volumes to dispatch and management.
• Align documentation, schedules, and operational requirements with cargo arrival timelines.
• Maintain accurate shipment, account, inventory, and customer records throughout the transloading process.
• Provide timely shipment updates and final documentation within required cut-off times.
• Respond quickly to delays, equipment issues, booking problems, carrier concerns, and customer complaints.
• Notify customers of damage, shortages, or other cargo issues and obtain appropriate handling instructions.
• Coordinate Across Teams: Maintain clear communication with operations, dispatch, vendors, customers, and business partners.
• Ensure required information and documentation are provided to support Customs requirements.
• Complete billing for finished work orders using the appropriate tariff or contractual rates.
• Assist with identifying and resolving billing discrepancies and invoice corrections.
• Update customer databases, account information, inventory logs, and operational systems.
• Schedule inspections with government agencies when required or requested.
• Complete filing, scanning, mailing, and other administrative activities that support freight operations.

Skills

Organizational skills

Customer service

Attention to detail

Data entry

Microsoft Office

Communication skills

Problem solving

Multitasking

Relationship building

Time management

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Pasha Logistics LLC is seeking a Freight Coordinator to help keep cargo moving efficiently through transloading operations. You will coordinate work orders, documentation, schedules, customer communications, and operational activities to ensure shipments are handled accurately and on time.

As a key connection point between customers, vendors, dispatches, operations, and business partners, you will help ensure cargo is ready for arrival, documentation is complete, and issues are addressed