Freight Forwarding Coordinator

Interplace, Inc.; Minnesota; On-site; USD 45,000 - 65,000; Full time

Job summary

Interplace, Inc. seeks a Logistics Coordinator responsible for organizing imports and exports efficiently while ensuring customer satisfaction. The role involves route planning, documentation, and communication with third-party vendors, ensuring competitive quotations and timely resolution of customer claims.

Qualifications

• Experience in logistics or supply chain management is preferred.
• Ability to handle multiple tasks and facilitate effective communication.
• Familiarity with transportation documentation and regulations.

Responsibilities

• Research and plan appropriate routes for shipments.
• Prepare required documentation and coordinate with vendors.
• Manage quotes and negotiate with subcontractors for competitive pricing.

Skills

Logistics Coordination

Negotiation

Customer Service

Problem Solving

Job description

General Position Summary
This position is responsible for performing imports and exports related duties in order to organize the safe, efficient and cost-effective way of transportation taking accounts of the customers’ delivery requirements.

Essential Job Functions

LOGISTICS COORDINATION

· Researches and plans the most appropriate route for shipments considering the nature of items and the requirements set by customers.

· Arranges appropriate packaging considering the climate, weight, nature of goods, costs, delivery and warehousing of goods at the final destination.

· Obtains, checks and prepares any required documentation to meet customer and insurance requirements.

· Coordinates with third party vendors to transfer items smoothly in accordance with customer requirements.

· Arranges payment of freight fees and other associated charges.

· Keeps track of shipping status using assigned systems.

· Issues invoices to customers according to quotation mutually agreed.

· Updates standard operation procedures (SOPs).

· Prepares quotations according to customers’ requests; Ensures quotations are competitive and reasonably profitable by negotiating with subcontractors and vendors.

· Handles, troubleshoots and assists customers in a timely manner to resolve claims talking to the Assistant Manager/Manager depending on the difficulty.

· Provides accurate shipping information to custom brokers for timely clearance