Freight Operations Coordinator: Carrier Negotiation & On-Time Delivery

Southland Transportation Company; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Southland Transportation Company is seeking a Logistics Coordinator to manage multiple shipments, source and negotiate with carriers, and ensure on-time, within-budget delivery while meeting all regulatory requirements, including DOT and hazmat rules.

In this role you will coordinate dispatch, maintain accurate records, monitor progress, provide exceptional customer service to clients and carriers, and contribute to the branch’s goals in a fast-paced office environment.

Qualifications

• High school diploma or GED required.
• CTB certification or similar industry certification is a plus.
• Strong negotiation and communication skills required.

Responsibilities

• Cultivate strong core carrier relationships while negotiating and securing carriers to move freight.
• Coordinate and manage transportation services for Southland customers, including scheduling and dispatching of carriers.
• Ensure proper and sufficient communication related to operational issues, potential issues, or foreseen issues to account management.
• Negotiate rates with carriers to ensure cost effective transportation solutions for Southland customers.
• Ensure compliance with all applicable laws and regulations related to transportation, including DOT regulations and hazardous materials regulations.
• Manage multiple shipments and ensure on-time delivery within budget and regulatory requirements.
• Maintain accurate records of all transportation activities, including shipment details, rates and carrier information.
• Continuously monitor shipment progress to identify potential issues and develop solutions.
• Provide exceptional customer service to clients, carriers, and internal team members.
• Ensure operating procedures and protocol are adhered to.
• Contribute to branch goals through individual performance.
• Be aggressively responsive to other company units and their needs.
• Support a positive culture within the branch.

Skills

Negotiation

Communication

Organization

Problem solving

TMS proficiency

Detail oriented

Interpersonal skills

Fast-paced environment

Education

High school diploma or GED

CTB certification

Job description

Southland Transportation Company is seeking a Logistics Coordinator to manage multiple shipments, source and negotiate with carriers, and ensure on-time, within-budget delivery while meeting all regulatory requirements, including DOT and hazmat rules.

In this role you will coordinate dispatch, maintain accurate records, monitor progress, provide exceptional customer service to clients and carriers, and contribute to the branch’s goals in a fast-paced office environment.