Freight & Merchandising Associate

Michaels Stores; Suffolk (VA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Employee discount

Partner discount programs

401(k) with employer match

Medical, dental, and vision coverage

Job summary

Michaels in Suffolk, VA is seeking a Store Team Member to assist customers, help locate products, and ensure a fast, friendly checkout experience. You will participate in truck unloading, stocking, and maintaining in-stock shelves to support our brand promises.

Responsibilities include educating customers about the rewards program, assisting with BOPIS/SFS, and upholding safety policies. The role requires flexibility for nights, weekends, and early mornings.

Qualifications

• Retail or customer service experience preferred
• Ability to remain standing for long periods
• Able to lift and move boxes in a store environment
• Willingness to work nights, weekends and early mornings

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide fast checkout with cash handling to standards
• Engage customers on Rewards program and Private Label Credit Cards
• Educate customers on the VOC survey
• Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POGs)
• Maintain store recovery and in-stock conditions; support safety programs

Skills

Customer service

Cash handling

Product location assistance

Team player

Communication skills

Tools

Cash register

POS system

Job description

Michaels in Suffolk, VA is seeking a Store Team Member to assist customers, help locate products, and ensure a fast, friendly checkout experience. You will participate in truck unloading, stocking, and maintaining in-stock shelves to support our brand promises.

Responsibilities include educating customers about the rewards program, assisting with BOPIS/SFS, and upholding safety policies. The role requires flexibility for nights, weekends, and early mornings.