Overnight Stocker: Early Mornings & Friendly Service

Michaels Stores

Glen Allen (VA)

On-site

USD 18,000 - 21,000

Full time

6 days ago

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Benefits offered by this job

Employee discounts

401(k) match

Medical/dental/vision coverage

Tuition assistance

Adoption assistance

Telemedicine

Flexible spending accounts

Commuter benefits

Job summary

Michaels Stores in Richmond, VA seeks a Store Associate to deliver friendly customer service, help shoppers find products, and ensure a fast checkout experience. You will complete truck unloading, stocking, and maintain in-stock shelves while supporting store recovery and Planogram execution.

Responsibilities include promoting the Rewards program and Private Label Credit Cards, enrolling customers, assisting with Omni-channel processes (BOPIS and SFS), and upholding SOPs, safety, and shrink

Qualifications

Retail or customer service experience preferred.

Responsibilities

Help customers shop, locate products, and provide solutions.
Provide fast, friendly checkout with cash handling.
Enroll customers in the Rewards program and Private Label Credit Cards.
Educate customers on the Voice of Customer (VOC) survey.
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
Participate in truck unload, stocking, and planogram (POGs) processes.
Recover merchandise and maintain stock and backstock accuracy.
Perform Store In Stock Optimization (SISO) and AD set duties.
Support shrink and safety programs.
Adhere to SOPs and Company policies and standards.
Interact respectfully and model the company values.
Cross trained in Custom Framing selling and production.