Freight Logistics Orchestrator

Pasha Logistics LLC; United States; On-site; USD 32,000 - 34,000; Full time

Job summary

Pasha Logistics LLC in the United States is seeking a Freight Coordinator to support the efficient movement of cargo through transloading operations, handling documentation, communication, and coordination across operations, customers, and business partners.

The role requires attention to detail, strong MS Office skills, and the ability to respond to delays, prepare work orders, and provide timely updates to customers and management.

Qualifications

• Knowledge of freight transportation and warehouse operations.
• Excellent customer service skills with the ability to develop effective professional relationships.
• Strong problem solving and multi-tasking skills.
• Excellent verbal and written communication skills.
• Ability to enter and review data with a high degree of accuracy.
• Proficiency with office-related tasks such as filing, faxing, scanning, and mailing.

Responsibilities

• Enter and prepare work orders in proprietary systems with complete and accurate instructions for dispatch, operations, and vendors.
• Coordinate cargo movement based on export bookings and import documentation, including container release, rail moves, and terminal returns.
• Print and distribute required paperwork to operations prior to cargo arrival and relay upcoming volumes to dispatch and management.
• Provide timely updates to customers throughout the transloading process and send final documents by required cut-off times, including all necessary information to support documentation and Customs compliance.
• Update account records, customer databases, and inventory logs.
• Respond to delays or issues affecting work order completion, including equipment, booking, or carrier problems and take immediate action to resolve customer complaints or operational disruptions.
• Notify customers of cargo issues such as damages or shortages and request handling instructions.
• Communicate professionally via email and phone to provide accurate and current information.
• Prepare billing for completed work orders, applying correct tariff or contractual rates, and assist with invoice corrections.
• Coordinate inspections with government entities when required or requested.
• Other duties as assigned.

Skills

Freight knowledge

Customer service

Communication

Data entry

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Pasha Logistics LLC in the United States is seeking a Freight Coordinator to support the efficient movement of cargo through transloading operations, handling documentation, communication, and coordination across operations, customers, and business partners.

The role requires attention to detail, strong MS Office skills, and the ability to respond to delays, prepare work orders, and provide timely updates to customers and management.