Freight Load Planner & Dispatch Coordinator

Ctsgb; Green Bay, Northern (WI, KY); Hybrid; USD 45,000 - 70,000; Full time

Benefits offered by this job

401(k)

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

CTS Green Bay is seeking a dispatcher to join our team at the Green Bay office. You will plan freight, dispatch loads, and manage local drivers within your assigned area, coordinating closely with fleet and operations to meet daily capacity needs.

The role emphasizes proactive communication with customers and internal teams, ensuring smooth operations and on-time delivery. A focus on teamwork and reliability helps CTS maintain its customer-first culture.

Qualifications

• Experience planning freight using capacity tools.
• Ability to coordinate with fleet, operations and sales.
• Strong written and verbal communication.

Responsibilities

• Plan freight on tractors by using capacity tools to locate trucks and loads.
• Communicate capacity needs proactively to fleet managers and customer service.
• Manage local drivers in the assigned area.
• Book loads, dispatch planned loads, and own loads for the assigned area.
• Coordinate fleet capacity with operations leadership and drivers.
• Communicate professionally with internal and external contacts regarding account issues.
• Work with customers on account questions and issues.
• Perform additional duties assigned by leadership.

Skills

Freight planning

Truck routing

Customer communication

Team coordination

Tools

Capacity planning software

Job description

CTS Green Bay is seeking a dispatcher to join our team at the Green Bay office. You will plan freight, dispatch loads, and manage local drivers within your assigned area, coordinating closely with fleet and operations to meet daily capacity needs.

The role emphasizes proactive communication with customers and internal teams, ensuring smooth operations and on-time delivery. A focus on teamwork and reliability helps CTS maintain its customer-first culture.