Freight & Load Coordination Specialist

Steelcase; Litchfield Park (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Steelcase in the United States is seeking a Distribution Coordinator to support fast-paced freight operations on first shift. You will coordinate inbound and outbound schedules, work with carriers, drivers, and warehouse teams to resolve issues and keep shipments on track.

The role emphasizes monitoring dock activity, reviewing shipping documents, and responding to disruptions with contingency plans while using WMS/TMS/ERP tools to optimize flow.

Qualifications

• High school diploma or equivalent.
• Experience coordinating transportation, shipping, warehouse, distribution, or logistics operations.
• Experience communicating with carriers, drivers, warehouse teams, and cross-functional partners.
• Experience managing multiple priorities in a fast-paced operational environment.
• Basic proficiency with Microsoft Excel, Outlook, and Teams.
• Experience working with warehouse management, transportation management, or ERP systems.
• Ability to work the scheduled shift of Monday through Friday, 5:30 AM to 2:00 PM.
• Ability to make decisions and resolve operational issues in a time-sensitive environment.

Responsibilities

• Coordinating inbound and outbound freight schedules to ensure on-time shipment and receipt of materials.
• Managing multiple loads simultaneously while adjusting priorities to support changing operational demands.
• Communicating with carriers, drivers, warehouse teams, and leadership to provide updates and resolve transportation issues.
• Monitoring dock activity, equipment utilization, and labor resources to maintain efficient freight flow.
• Reviewing bills of lading, manifests, shipping documents, and system transactions to ensure load accuracy.
• Responding to freight delays, missed appointments, and operational disruptions by implementing contingency plans and minimizing service impacts.
• Analyzing transportation and operational metrics to identify bottlenecks and opportunities for improved efficiency.

Skills

Coordinating transportation

Carrier management

Multi-tasking under pressure

Excel proficiency

Cross-functional communication

Microsoft Outlook/Teams

Education

High school diploma or GED

Tools

WMS systems

TMS systems

ERP platforms

Job description

Steelcase in the United States is seeking a Distribution Coordinator to support fast-paced freight operations on first shift. You will coordinate inbound and outbound schedules, work with carriers, drivers, and warehouse teams to resolve issues and keep shipments on track.

The role emphasizes monitoring dock activity, reviewing shipping documents, and responding to disruptions with contingency plans while using WMS/TMS/ERP tools to optimize flow.