Freight Forwarding Specialist – Import/Export & Logistics

Federal Express Corporation; Elk Grove Village (IL); On-site; USD 34,000 - 48,000; Full time

Job summary

FedEx Logistics in Elk Grove Village, IL is seeking an Import Forwarding Agent to manage documentation and movement of freight, coordinate carriers, and support import/export operations.

Responsibilities include handling billing, queries, and regulatory compliance, with a focus on timely shipments and accurate data entry. Prior freight forwarding experience preferred; position offers exposure to global logistics and E2E shipment processing.

Qualifications

• High school diploma or GED required.
• Proficient computer skills.
• Strong customer service, organizational and communication skills (written and oral).
• Knowledge of freight forwarding or logistics required.
• Working knowledge of air export regulations related to export and Schedule B tariff classification.
• Banking requirements for international trade.
• Regulations regarding dangerous goods shipping and foreign regulations.
• Familiarity with handling hazardous materials.
• Knowledge of import/export regulations related to DOT.
• Basic math skills for metric and currency conversions.
• Minimum of one year of freight forwarding or logistics experience.

Responsibilities

• Provide high level of customer service by building relationships with customers' front line personnel.
• Prepare and submit documentation in accordance with laws and regulations for transportation.
• Identify and resolve issues delaying freight movement.
• Maintain relationships with brokers and service providers to exceed service requirements.
• Advise on payment terms and resolve banking/billing issues.
• Input and correct data in computer systems and generate reports.
• Develop quotes for movement of freight and coordinate carrier dispatch.
• Track shipments, manage exceptions, and coordinate oversized or out of gauge shipments.
• Handle Hazmat shipments and ensure compliance with related regulations.
• Perform other related duties as assigned.

Skills

Customer service

Communication

Organizational skills

Proficient computer skills

Basic math

Education

High school diploma/GED

Job description

FedEx Logistics in Elk Grove Village, IL is seeking an Import Forwarding Agent to manage documentation and movement of freight, coordinate carriers, and support import/export operations.

Responsibilities include handling billing, queries, and regulatory compliance, with a focus on timely shipments and accurate data entry. Prior freight forwarding experience preferred; position offers exposure to global logistics and E2E shipment processing.