Global Air Export Specialist

FedEx Group; Irving, Northern (TX, KY); Hybrid; USD 26,000 - 36,000; Full time

Job summary

FedEx Logistics is seeking a Logistics Specialist to support customer service and freight forwarding operations onsite in a fast-paced environment. You will coordinate documentation, tracking, billing, and carrier dispatch while maintaining strong client relationships and ensuring regulatory compliance.

The role requires a high school diploma, proficient computing, and solid knowledge of freight forwarding. The position is onsite, Monday–Friday, with potential overtime during peak periods.

Qualifications

• High school diploma/GED required.
• Proficient computer skills.
• Strong customer service and communication skills.
• Knowledge of freight forwarding or logistics.
• Banking requirements for international trade and related regulations.

Responsibilities

• Provide and ensure a high level of customer service by developing and maintaining relationships with customers' front line personnel in operating divisions and subsidiaries.
• Prepare, analyze, and/or submit documentation to agents and clients to ensure regulatory compliance for transportation.
• Anticipate, identify, and resolve problems delaying freight release or movement.
• Maintain relationships with correspondent brokers, service providers, and agents to exceed service requirements.
• Resolve billing issues and ensure invoicing and vendor payments are accurate.
• Develop rates and/or provide quotes for freight movement.
• Coordinate oversized and out of gauge shipments and hazmat shipments.
• Track and trace milestones and exceptions, dispatch carriers to pickup, and input data into systems.

Skills

Customer service

Logistics knowledge

Regulatory knowledge

Hazmat familiarity

Communication skills

Banking requirements

Education

High school diploma/GED

Job description

FedEx Logistics is seeking a Logistics Specialist to support customer service and freight forwarding operations onsite in a fast-paced environment. You will coordinate documentation, tracking, billing, and carrier dispatch while maintaining strong client relationships and ensuring regulatory compliance.

The role requires a high school diploma, proficient computing, and solid knowledge of freight forwarding. The position is onsite, Monday–Friday, with potential overtime during peak periods.