Freight Forwarder, Air Export

Jobtailor; Itasca (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

Jobtailor is seeking an experienced freight forwarding professional in Itasca, Illinois to coordinate air exports and manage end-to-end shipment processes. The role involves scheduling with airlines, preparing customs documentation, tracking shipments, and maintaining strong customer relationships.

Candidates should have freight forwarding or logistics experience, be fluent in English, and proficient with Microsoft Office and logistics software.

Qualifications

• Freight forwarding or logistics experience preferred.
• Proficient in English; additional languages a plus.
• Microsoft Office proficiency required.
• Experience with logistics software preferred.
• Ability to coordinate air exports and document handling.

Responsibilities

• Coordinate export of goods by air, including scheduling with airlines.
• Prepare and process documentation for customs clearance.
• Track shipments and provide regular customer updates.
• Manage customer relationships and address concerns.
• Collaborate with internal departments to ensure timely service.
• Ensure compliance with customs and trade regulations.
• Perform all other duties as assigned.

Skills

Freight forwarding experience

English fluency

Microsoft Office

Logistics coordination

Customer communication

Tools

Logistics software

Job description

Responsibilities

• Coordinate the exportation of goods by air, including scheduling with airlines and managing the movement of goods through various transportation channels
• Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading
• Track and monitor shipments, providing regular updates to customers on the status of their shipments
• Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise
• Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
• All other duties as assigned.

Requirements

• Prior experience in freight forwarding, logistics, or a related field is preferred
• Experience in Freight Forwarding is highly desirable
• Fluency in English is required
• Knowledge of additional languages is a plus
• Proficiency in Microsoft Office Suite
• Experience with logistics software and systems is preferred