Freight Forwarder

Jobtailor; Durham (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Jobtailor in Durham, NC is seeking a Freight Forwarding Specialist to manage ocean import/export, carrier coordination, and customs processes. You will collaborate with carriers, brokers, and internal teams to ensure timely delivery and compliance.

The role requires English fluency and experience with logistics software; you will prepare documents, track shipments, and maintain strong customer relations.

Qualifications

• Prior experience in freight forwarding, logistics, or a related field is preferred.
• Experience in ocean import and export is highly desirable.
• Fluency in English is required.
• Knowledge of additional languages is a plus.
• Proficiency in Microsoft Office Suite.
• Experience with logistics software and systems is preferred.

Responsibilities

• Manage the importation of goods by ocean, including customs clearance and delivery to the final destination.
• Manage the exportation of goods by ocean, including carrier booking and managing the movement of goods through various transportation channels.
• Coordinate with carriers, customs brokers, and trucking companies to ensure timely delivery of goods.
• Prepare, process, and submit required documentation for customs clearance, including commercial invoices, packing lists, bills of lading, and other relevant paperwork.
• Track and monitor shipments and provide regular updates to customers on the status of their shipments.
• Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise.
• Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery.
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws.

Skills

Freight Forwarding

Customs Regulations Knowledge

Commercial Invoices Preparation

Packing Lists Preparation

Bills Of Lading Processing

Job description

Responsibilities

• Manage the importation of goods by ocean, including customs clearance and delivery to the final destination.
• Manage the exportation of goods by ocean, including carrier booking and managing the movement of goods through various transportation channels.
• Coordinate with carriers, customs brokers, and trucking companies to ensure timely delivery of goods.
• Prepare, process, and submit required documentation for customs clearance, including commercial invoices, packing lists, bills of lading, and other relevant paperwork.
• Track and monitor shipments and provide regular updates to customers on the status of their shipments.
• Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise.
• Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery.
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws.

Requirements

• Prior experience in freight forwarding, logistics, or a related field is preferred.
• Experience in ocean import and export is highly desirable.
• Fluency in English is required.
• Knowledge of additional languages is a plus.
• Proficiency in Microsoft Office Suite.
• Experience with logistics software and systems is preferred.

Hard Skills

• Freight Forwarding
• Customs Regulations Knowledge
• Commercial Invoices Preparation
• Packing Lists Preparation
• Bills Of Lading Processing

Soft Skills

• Problem Solving
• Communication
• Collaboration