Air Import Freight Forwarder

Babich & Associates; Grapevine (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Babich & Associates in Grapevine, Texas, is seeking a Freight Forwarder responsible for managing the importation of goods by air. This position demands strong organizational and communication skills to ensure customer satisfaction.

Key responsibilities include coordinating shipments, preparing documentation for customs, and collaborating with internal departments to ensure efficient service delivery. Experience in freight forwarding and logistics is preferred.

Qualifications

• Prior experience in freight forwarding, logistics, or a related field is preferred.
• Fluency in English is required; knowledge of additional languages is a plus.
• Experience with logistics software and systems is preferred.

Responsibilities

• Coordinate the importation of goods by air, including scheduling with airlines.
• Prepare and process required documentation for customs clearance.
• Track and monitor shipments, providing regular updates to customers.
• Manage relationships with customers to ensure satisfaction.
• Collaborate with internal departments for service delivery.
• Ensure compliance with relevant regulations and laws.

Skills

Organizational skills

Communication skills

Attention to detail

Time management

Education

Experience in freight forwarding or logistics

Fluency in English

Tools

Microsoft Office Suite

CargoWise One

Job description

A Freight Forwarder is responsible for managing and coordinating the importation of goods by air, including all necessary documentation, scheduling, and communication with customers and third‑party service providers. This role requires strong organizational skills and attention to detail, as well as excellent communication skills to manage relationships with customers and ensure their satisfaction.

Duties and Responsibilities

• Coordinate the importation of goods by air, including scheduling with airlines and managing the movement of goods through various transportation channels.
• Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading.
• Track and monitor shipments, providing regular updates to customers on the status of their shipments.
• Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise.
• Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery.
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws.
• All other duties as assigned.

Educational background / Work experience

• Prior experience in freight forwarding, logistics, or a related field is preferred.
• Experience in Freight Forwarding is highly desirable.

Mathematical Skills

• Ability to perform basic mathematical calculations, such as calculating costs and rates.

Other Skills

• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Attention to detail and accuracy.
• Ability to work well under pressure and in a fast‑paced environment.

Function / Market & Industry Knowledge / Business Acumen / Processes

• Knowledge of air freight logistics and customs regulations.
• Understanding of trade laws and regulations.

Language Skills

• Fluency in English is required.
• Knowledge of additional languages is a plus.

Computer Literacy

• Proficiency in Microsoft Office Suite and CargoWise One.
• Experience with logistics software and systems is preferred.