Freight Dispatch Coordinator I

KAG SERVICES INC; Burley (ID); On-site; USD 42,000 - 60,000; Full time

Job summary

KAG Services Inc in Burley, Idaho is seeking a Dispatch professional to execute daily plans for movement of freight within an assigned area. You will manage delivery schedules and coordinate with drivers and suppliers.

The role emphasizes customer service, timely communication, and efficient use of dispatch systems. Shift pattern and on-call duties are part of the responsibilities.

High school diploma preferred; strong written and oral communication skills are required; travel is negligible.

Qualifications

• High school diploma or equivalent.
• Excellent conflict resolution and written and verbal communication skills.
• Effective oral, written and interpersonal communication skills.

Responsibilities

• Assess customer needs and timing of deliveries
• Manage daily delivery schedule for drivers
• Plan deliveries to inventory-managed retail gas outlets
• Receive orders from suppliers, gas station dealers, and renewable fuels distributors
• Provide frontline customer service for existing accounts
• Answer all incoming phone calls promptly and courteously
• Monitor e-mail for incoming orders and communications
• Monitor web portals for station inventories
• Solicit freight from customers
• Create loads in dispatch system
• Divide dispatch responsibilities with other team members
• Enter incidents into KITS (incident reporting system)
• On-call duties as needed

Skills

Conflict resolution

Communication skills

Education

High school diploma or equivalent

Job description

KAG Services Inc in Burley, Idaho is seeking a Dispatch professional to execute daily plans for movement of freight within an assigned area. You will manage delivery schedules and coordinate with drivers and suppliers.

The role emphasizes customer service, timely communication, and efficient use of dispatch systems. Shift pattern and on-call duties are part of the responsibilities.

High school diploma preferred; strong written and oral communication skills are required; travel is negligible.