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Benefits offered by this job
Short Term Disability
Employee Assistance Program (EAP)
401K with match
Medical, Dental, and Vision options
Job summary
A leading air charter service provider is looking for a customer service representative in Ypsilanti, Michigan. The role involves providing aircraft charter quotes, maintaining customer relations, and coordinating flight operations. Candidates should possess a high school diploma and strong communication skills. Flexible working hours include a shift from 3 PM to 3 AM. Benefits include short term disability, 401K match, and medical options.
Qualifications
Candidate must be 18 years or older.
Must have a valid unrestricted driver’s license.
Aviation experience is a plus but not needed.
Responsibilities
Provide aircraft charter quotes for on-demand air transportation.
Maintain a professional and courteous customer service attitude.
Utilize flight following software to generate quotations.
Track status of aircraft and coordinate booked flights.
Collaborate with the flight coordination team on rates and availability.
Skills
Customer service experience
Telephone communication skills
Basic computer skills
English reading and writing
Basic math proficiency
Education
High School Diploma or GED
2 years of relevant work experience
Job description
A leading air charter service provider is looking for a customer service representative in Ypsilanti, Michigan. The role involves providing aircraft charter quotes, maintaining customer relations, and coordinating flight operations. Candidates should possess a high school diploma and strong communication skills. Flexible working hours include a shift from 3 PM to 3 AM. Benefits include short term disability, 401K match, and medical options.